Read skier and snowboarder-submitted reviews on Arizona Snowbowl that rank the ski resort and mountain town on a scale of one to five stars for attributes such as terrain, nightlife and family friendliness. See how Arizona Snowbowl stacks up in the reviews, on and off the slopes, from skiing and family activities to the après scene. Read up on pros, cons and other comments in reviews left by fellow skiers and riders. Don't forget to submit your own Arizona Snowbowl review! Scroll to the bottom of this page to let other travelers know about your skiing and resort experience.
Reviews for Arizona Snowbowl
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A ski resort's overall star rating displayed here is not calculated based on a simple average but takes several factors, including the age of a review, into account.
if they continue to close the arizona gondola and grand canyon express lift without any indication of when it will be running again. i will never purchase a ticket here again ... Full Review
Elyssa
Snowbowl has gone to the dogs. Bought my husband's ticket more than a month in advance. They've always given a free birthday ticket like every other resort I know of. This year, after waiting HOURS for a shuttle, they told me they no longer do that and it would be almost $300 for my lift ticket to board the remaining 2 hours of the day. They wouldn't even give a refund on my husband's ticket even though they ran out of parking and their shuttles could not accommodate demand. Started this journey from Sedona at 7:30am and and leaving broken hearted after 2pm. Do not spend money here expecting any reasonable accommodation. If they oversell, you will pay the price.
Edit: wanted to clarify that their website says NOTHING about this change in policy (see photo) and now I see other reviewers waited several days to get any information.... Full Review
Michael Rastatter
We had a great time this past week and we’re blessed with lots of fresh snow. Customer service was really good. ... Full Review
Sarah Schuette
Years ago, Snowbowl used to be my favorite place to be, all winter. Now, it’s taken a 180-degree turn into what I think is caused by a corporate nightmare. It’s much more expensive these days and still crowded with the same amount of people, and even though they added a couple lifts over the years it’s still the same size, guys?! Also, the atmosphere just seems different, and mostly not in a good way. I’ll start with the positive: They definitely have more staff cleaning the bathrooms now—thank goodness for those few souls who stuck it out pre-corporate when they were running around trying to help everyone at the same time, they deserve a medal. On the flip side, most of the staff seems fake and corporate-y now. You used to know almost all the staff by name, and they are still friendly enough, but it’s not the same. There are a couple good bartenders, the only one whose name I can remember is Jasmine, and the other was a younger gentleman at the lower bar area. On separate occasions they both made me feel welcome and talked to me the whole time I was there, all while keeping up with other people’s orders. Until you can bring back the small-town vibe I paid so much for, I’ll be going to Sunrise this year.... Full Review
Sally Gulf
Wow what an adventure Snowbowl has brought to my life! Living in in flagstaff for university and having Snowbowl an easy skip up the hill, no matter the time of year this is a true destination. Being in the nature heals your soul from the outside in! My favorite way to spend a day is going up to snow bowl to then grab a drink at the bar. The bartenders treat you as if you’re family. One that keeps me coming back is Jasmine! I’m not sure what she puts in those Mai Thais but she can make them just the right kind of zest for my tastebuds and my heart! Every time I see her working I’m sure to bee line it to her so I can grab sight of her heart warming smile with a side of good vibes, then maybe a shot of tequila if she hasn’t already made my day :) She’s so personable and kind to all people she interacts with. It’s an honor to know her and she’s an artist at her drank making craft. I’d say the service with the nature here is the reason I keep coming back. I’m bringing everyone I know to experience this unique culture of good people and views that will both take your breathe away and steal your heart!... Full Review
Thomas
Nice lifts and rentals, beautiful drive up the mountain. Yes, it’s crowded on the weekends but what else do you expect? Loved the service we got at the bar. Jasmine made a killer Bloody Mary and gave us suggestions for spots in downtown Flag for after. We would come back just to see her honestly. Thanks for making it a great day on the mountain, Jasmine! ... Full Review
Michael
Generally, they operate well with the challenges of being in Arizona. Can't control the high wind gusts or the years with little natural snow, but they have a superb snow-making system in place. Things can get clogged at the top two chair lifts, but lots of route options halfway down. Good parking, well-groomed roads.... Full Review
I skied here almost every weekend and saw collisions every weekend. The college kids are both bad at riding and fearless, and there was NEVER ski patrol to pull passes. I would never recommend beginners to leave Hart Prairie green run. I have been a boarder for over twenty years and was an instructor at multiple resorts. Snowbowl has an unsafe culture.... Full Review
Brandon
LOWER YOUR PRICES!!!! I've been going here for years but lately it's so unaffordable for my friends or family to go and it's extremely frustrating that you think you should get $199 for a day pass here! When I first starting going it was $89 for a day pass and half day prices were available. I've been to Purgatory and several other resorts and not even their prices are this bad. Not to mention a good majority of the time you spend over 30 minutes in the lift lines and unless it just snowed it's always icy/slushy! They also don't answer the phone anymore so it take about 5 days to hear back when you email them. The cost is not worth the value you get here. Should be $50 for a day pass considering they only have 48 runs and Purgatory a resort that is owned by the same people is only $129 for their most expensive pricing. ... Full Review
Luke D
Today is new year Eve. We spent $233 booking for kids’ snow lessons, we drove 3 hours to the resort. But after we got there, they couldn’t find our information. We showed them the proof of payment on our credit card statement. but they still wouldn’t allow us to take the lesson. They spent almost an hour just to find out that there was a system glitch that hold-off the email confirmation being sent to us. At that point, the class has already started and they wouldn’t allow our kids to attend the class. The customer service guy admitted that this is their fault and they can only let us book the class on a different day. He wouldn’t even allow a direct refund, not to mention any compensation for the time and gas we wasted for driving three hours. We had to make a request to their supervisor to get a refund. I had never experienced such an awful customer service anywhere else. Our kids were very sad not able to join the snow lesson. This is how we had to spend our new year Eve! Awful customer service! ... Full Review
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