New York

Hunter Mountain Resort Reviews

Reviews for Hunter Mountain

Read skier and snowboarder-submitted reviews on Hunter Mountain that rank the ski resort and mountain town on a scale of one to five stars for attributes such as terrain, nightlife and family friendliness. See how Hunter Mountain stacks up in the reviews, on and off the slopes, from skiing and family activities to the après scene. Read up on pros, cons and other comments in reviews left by fellow skiers and riders. Don't forget to submit your own Hunter Mountain review! Scroll to the bottom of this page to let other travelers know about your skiing and resort experience. For more destination information, click Add to Compare to see a side-by-side comparison of Hunter Mountain vs. other ski resorts (up to 10 total).

Reviews for Hunter Mountain

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118 Total Reviews:

5 Star Reviews (22)
4 Star Reviews (33)
3 Star Reviews (22)
2 Star Reviews (15)
1 Star Reviews (26)

All Reviews

Most recent

Blake Harrison

For those who can ski midweek, the mountain is open with limited lifts and limited trails open. d LIFT that goes to mid station is always closed so either you lower short trails or ski from the top, with only belt parkway for intermediates. Midweek is sometimes packed. Weekends are always packed and more trails are open. The MAJOR problem is that Vail does not cover over crusted/icy trails with fresh snow to give a layer of snow to ski on. YOU need to ski early and plan on leaving early when existing snow is skied/snowboarded off. There are too many people flying down the slopes, coming to close to skiers (forget 6 feet social distancing on slopes!), and trails that are simply not maintained that crap out by 11 am. There hasn't been any snowmaking for over 1 month, and groomers are spreading around icy chunks. When it gets warmer the slopes are slushy, the groomers are out early, and by morning everything is frozen cordouroy that is hard to maneuver. The registration system locks passholders out of weekends and dining indoors. the scanners are annoying pointing scanners that look like guns in you face numerous times. Concerned children are getting accustomed to getting "shot" with scanners looking like guns. ... Full Review
open 7 days a week
conditions not maintained
8 months ago

Greg C

Hunter is potentially a great mountain as it has adequate expert terrain but mid-week Hunter West is rarely open this year. Social distancing has been good but today they were loading 3 unrelated parties on the lift - too close for my comfort and not in accord with their own guidelines. Vail Corp. you need to do a better job or you will loose those of us who have been faithful for many years. I miss the Slutzky family management - much better snow making and more serious grooming.... Full Review
potentially a great mountain
too many closed slopes and lif...
8 months ago

Mark Quinn

First ski trip during COVID. Good conditions on the beginner and intermediate runs, particularly Broadway/42 Avenue, and Kennedy/Gun Hill. Beltway, the only blue from the top, was too crowded, and had a couple of icy patches. West side was more hardpack. Line operators vigilant as the mask police...violators less frequent than at my gym, but inevitable. I don't like the rules, but I follow them. System for admitting people into lodge to eat should be more efficient...long line of people to enter @ 11:30 (all had reservations), didn't even get to the door until 11:45. Plenty of empty tables; they just need a quicker way of checking people in. RFID to get on lifts was great; people were scanned from 10 feet away, and well before getting on the lift. Skiers were really good about alternating in the lines.Main problem was the merging happened 3 times in small area. Keeping separate on the chairs did make the lines move slower, but those are the rules for now. We found a smaller lift that never had a wait, but it closes early, even though it's right next to the main lift. ... Full Review
Decent snow mid-mountain
Lift line merging and lodge re...
8 months ago

Zach

lots of very skiable snow... Full Review
lots of snow
9 months ago

Bonnie

Really really crappy services. You'd think this was the first time they had a snow storm. Only one small parking lot had been plowed when we arrived at 9:30 a.m.(!) and that one was full. At 1:30 p.m. the lot still was deep in snow and I saw a Ford 4x4 barely make it out. Yes, it had been spitting snow all morning but there obviously wasn't ANY work done on it in those 4 hours. No shoveling of the few steps there are to get to lifts either- and I mean zero. Trudging through all this snow wears you out before you even get your skis on. I've been sitting in the parking lot for half hour now - still NO plow. The people who work here are not helpful and not even a tiny bit friendly. And I've never witnessed the number of arguments among customers as I have the past two days. Just not the joyful, easy-going crowd I'm used to at the VT and Western resorts. The number of people blaring their personal music devices for the rest of us on the slopes stinks too. ... Full Review
There was a lot of snow.
9 months ago

Pat Harper

Incredible how this mountain is supposed to have greater resources being part of vail resorts but all that has done is made it impossible to reach anyone other than online. Trying to get credit fir kid tickets I purchased for use during the resorts closing due to staff covid outbreak. Terrible customer service. I was loyal for years but now just frustrated. Spend scarce leisure dollars elsewhere.... Full Review
It was always a great ski dest...
There is absolutely no way to ...
9 months ago

Alen Kaludercic

Terrible customer service. Their answer to every question is “I don’t know, check online” Their employees act like they are paying us to be there. ... Full Review
Terrible customer service.
9 months ago

David

We took Friday off from work to ski at Hunter. It was a last minute idea, and I tried calling the rental area on drive up the NY State Thruway to see if they had size 14 boots to rent, but the call went through to Colorado, and with the two hour time difference they were not open yet. An unfortunate side effect of the Vail acquisition of Hunter. My wife ran into the same kind of thing when she had made the reservations to ski at Hunter, all the calls go through to an office in Denver. There was a lack of personnel at the lifts, and almost non-existent communication and enforcement of how many should get on a 6-person lift, the mask-wearing skiers had to pretty much figure out for themselves what was appropriate given the Covid-19 pandemic, other than some signs with general statements about distancing. We asked and were told that Hunter is finding it hard to hire enough personnel to work the ski lifts on weekdays, and it is better on weekends. One other negative was the lack of printed maps of the ski trails, instead there was a QR code scan, urging visitors to get the map that way, which is really not our thing, we'd rather ski with our phones off. On the positive side, we were appreciative of all the snow making that had obviously been done, the trails which were open all had terrific conditions and in surprisingly good shape, considering there was only one major snow storm yet this season. Hence the 3-star rating.... Full Review
Snow making
Lack of staff
9 months ago

Sam Vachss

Got helped by the most amazing employee, named Magic mike from the rental shop.What an amazing friendly dude chilled and just truly magical!!! He should serve as a role model for the rest of your staff!!... Full Review
Great customer service
None
9 months ago

Jayson Fraone

Me and my friends have been skiing hunter mountain for years now. It has always been great up until vail bought them out. Once vail bought hunter, it became a big corporation and the skiing vibe and feeling was lost. They only care about making the most amount of money and not about the customer satisfaction. I'm just going to list all the terrible things that have been happening with hunter mountain in the last year. First, you have to make a reservation even if you are a season pass holder. So you can't just go when you want which is why you get the pass. Second, the reservation system does not work well because when I went to hunter after reserving, they said I didn't have a reservation as well as a bunch of other season pass holders. We all made reservations but for some reason it didn't log in the system and some just left and others had to wait in line for an hour just to confirm a reservation for a season pass! Secondly, they don't allow any customers, EXCEPT ski patrol, to wear a bag up the lift. My bag as well as ALL other ski bags are strapped on and can't be taken on and off easily. They stopped the lift many times just because people couldn't get their bags off which aren't suppose to come off! Thirdly, last week, January 9th, Ski patrol went on strike because vail tried to take away their employee benefits! The mountain closed for 3 days and season pass holders were given nothing. Hunter mountain used to be a great mountain but vail has totally ruined it as well as all the other mountains they bought out. I will not be giving my business to them any more because they have ruined my skiing experience for me, my family and my friends. ... Full Review
none
Everything
9 months ago
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