Boyne Mountain Resort Resort Reviews

They had ski school going on so they kept cutting off everybody at the smaller hill and I was there to teach my three-year-old daughter how to ski and they kept cutting in front of us with eight or 10 people at a time which made it very difficult we got there at 11 AM and till 5 PM and I think we only got probably 10 times up and down the magic carpet because we were waiting so long in addition their card do not work the way they’re supposed to so you have to get it out of your pocket every time and fold it up there if they’re going to switch to the system. They need a system that works properly or go back to the old way so people can actually get what they paid for. The taco food truck outside with absolutely amazing. Also, we did the sky bridge and they were only loading like one in every five lifts of a line took a very long time and then after the sky bridge, we were stuck up on the top or over an hour and a half waiting to get back down set up with many others. We ended up walking and down the hill, despite being paid for the lift. The parking lot was extremely funny for as much as we paid to go there they should be able to fit in a real parking lot..

• Beautiful resort
• They seem to only care about money

We used to live this place but they are making it so expensive that we are now looking at other options. Their customer service has greatly decreased with increased prices for everything from food, to tickets, lodging and benefits received!

• We love the rubs the atmosphere
• They have gotten extremely greedy and don’t treat their reoccurring season pass holders with as good of service as they do day skiers which is super disappointing! They used to provide great benifits and have slowly taken everything away to nickel and dim

It was overpriced for the snow situation. run that were open were fine and ran well. lift lines not bad at all. staff was nice. food overpriced but goodish.

• Staff was friendly. rooms clean. outdoor heated pool was great. no wait for breakfast. low wait for ski lift. sky bridge is a must do.
• if only 20% of mountain is open you need to discount the tix. the rental situation is poor. send some of your staff to perfect north in indiana. mimic what they do. its the first impression and its bad. need a small convinance store in the village.

They are no where near busy. There isn’t much snow (no one’s fault), yet the staff is not happy to be here and is not making a fun experience for the few people that are here. Perhaps their tips are taking a hit from the prices. Perhaps they’re not paid enough for friendliness. This place could be incredible.

• Beautiful grounds, great potential
• Haven’t found a friendly liftie, bartender, rental staff, or water park restaurant staff. Also way pricey.

wish they would make skiing affordable for the middle class folks.

• lift tickets over priced

Skied here for the first time on Dec 28th and stayed in Clock Tower Lodge. First, the skiing: They said they have 17 runs open, but this place calls every little segment of a run a different run – they effectively have less than half that amount. The trails are poorly groomed and hence increasingly icy throughout day, and there was no grooming between day and night skiing despite the icy conditions. If you are with any inexperienced skiers and take them to any blue run, they will be bombarded by kids bombing the slope with little regard for other’s safety or abilities. Worst of all is how crowded and oversold this place is. The lift lines are absurd, and they massively oversell the number of lift tickets. Obviously I went during a peak time, but I have skied for 20 years in MI at this same time of year and never experienced crowding like this. Second, the lodging: It was awful. The building we were in is very old, musty, cramped, and has essentially no sound proofing – expect to be crammed in an undersized room and hear what’s going on in rooms around you, floors above you, and in the hallways too. Of course the peak prices meant the room was over 300 dollars pre-taxes, but at that price one expects better accommodations than an old roadside motel. My overall impression was that Boyne Mtn is more for show than for skiing.

• Steep blacks for MI LP resorts; things for non-skiers to do
• Too crowded and costly; long lines; they sell was too many lift tickets

Paid $108 dollars for a one day lift ticket. Less than 30% of the mountain open and they are still charging this much. Also, after being encouraged to purchase lift tickets online to “save time” all the machines to print them were out of order or out of media so couldn’t had to stand in a long line anyway. Some like lines were over 30 minutes. Spent almost $150 on a 2 person lunch with 2 drinks…Definitely not a good value for the money. From now on I will be looking elsewhere.

• Lots of amenities
• Long lift lines, extremely overpriced even when compared to big resorts out West.

I live two miles away from the resort and have been skiing here for over forty years. I remember the days when Boyne was king (when Everett Kircher was alive). Boyne used to groom the whole mountain every night. The snowmaking and grooming were impeccable. No more! We kept looking for a decent run and never found one. My friends have been driving from Boyne City to Boyne Highlands or Nubs Nob to ski and drive right by Boyne Mountain on their way. I used to prefer the Mountain, I will join them on their 45 minute drive to Highlands from now on. The Mountain is more about real estate now, skiing is an afterthought. Also a lift attendant on the 6 place high speed was hard core on masks, literally yelling at people to pull their masks up. Not courteous at all. I guess this was his chance to show his immense power! Keep driving, better skiing is up the road....

• close to home
• crappy grooming and snow conditions

Very disappointed and upset about the lack of safety and security at this expensive ski resort. We had two new snowboards stolen from right outside our rentals front door. Guest services gave nothing but the run around about our situation. Security is practically non existant. No one knows the policy about theft for this resort. There are no lockers for locking up your ski equipment. There are no signs saying to use the caddy’s at your own risk. I have never had a theft of equipment before. We have skied at multiple resorts. Every rental here uses their outside ski caddy for storing their skis/boards over night, as we did, and then this theft happens, and no one at the resort has concern for our situation.

• Theft/safety

I just want to relay some compliments regarding some of the Boyne Mountain service staff. We skied at the Mountain last Friday, March 1st, 2019. We experienced some great customer service to resolve an issue. My positive feedback would like to reward Joelle, Devin, and Abby at the ski school counter for a job well done. We had a great day of skiing due mainly to these individuals.

• Great Customer Service