Read skier and snowboarder-submitted reviews on Cypress Mountain that rank the ski resort and mountain town on a scale of one to five stars for attributes such as terrain, nightlife and family friendliness. See how Cypress Mountain stacks up in the reviews, on and off the slopes, from skiing and family activities to the après scene. Read up on pros, cons and other comments in reviews left by fellow skiers and riders. Don't forget to submit your own Cypress Mountain review! Scroll to the bottom of this page to let other travelers know about your skiing and resort experience.
Reviews for Cypress Mountain
A ski resort's overall star rating displayed here is not calculated based on a simple average but takes several factors, including the age of a review, into account.
Customer Service person named Tovo will not be forgotten from my visit yesterday. He was only one in Customer Service who with great charm acknowledged my complaints about the ridiculously inefficient ticketing (season passes, etc.) process, and in the end exceeded my service expectations. Thank you, Tovo! I've been skiing at Cypress since 1982 and it was refreshing that very good and capable staff still can be found there!... Full Review
Cypress has huge amounts of parking if you like walking 45 minutes to your day of skiing. The ample parking also allows them to pack the runs to dangerous levels of busy all so they can maximise their profits at the detriment to skier and boarder experience. This season 21/22 they have a severe staff shortage which means many of the runs and lifts are not open and they sometimes only have 2 people on ski patrol. The staff shortage however is unsurprising when staff earn minimum wage and have zero benefits aside from a lift ticket which is useless when most runs aren’t even open. Many days this season the runs haven’t even been groomed which means that beginners really struggle and it seems as though there’s no reason for this apart from the staff shortage. The food is overpriced as are the lessons, especially considering how little the instructors actually earn per lesson (approx 1/10th the cost of the lesson). Lessons have stayed the same price for years however this year there’s been days where lifts have been broken and runs closed and yet cypress continue to still charge full price for lift tickets. Overall cypress rely heavily on seasonal overworked and underpaid foreign labour and this year it has come back to bite them and left them with a severe staff shortage. ... Full Review
online tickets are oversold resulting in huge lines and massive walks from parking lots. not worth the money... Full Review
Long lineups not worth the effort parking staff are rude.... Full Review
We arrived by 9:00 a.m., on a Monday. Waited in a long line of cars and was finally directed to a parking spot. The attendant said it would be a kilometre walk, carrying skis and walking in ski boots! We ended up leaving and that was the 3rd time! We were very disappointed, frustrated and plain angry. Cypress does not have a reservation system for season’s pass holders which makes no sense. They continue to sell day tickets which is plainly irresponsible. I e mailed them twice asking for a refund or credit for next year. No reply. Cypress cannot handle the volume and can’t bother to reply to guests’ concerns. Do not waste your time and money. ... Full Review
If you want to spend your day in massive lineups, this is the mountain for you. One hour vehicle lineup to access the park, only to find out all but the furthest parking lots are full— a 15-minute walk to the bottom of the lift and a 45-minute chairlift lineup—mismanaged operation. Season pass holders are not required to book in advance like Whistler, so Cypress is jammed packed. ... Full Review
It is very scary if you are concern about catching COVID19 as physical distancing is not existent and there is no enforcement. some people have very thin layer of cloth coving their face. some don't even bother to cover their mouth al all in the very looong lineups. I mean looooong as it took 1 hour each run. Some idiots even jump the quene and stands beside you on the line up. some idiots even goes pass you in the line withough face covering. I feel like I just got COVID afterwards. I will not go back this year.... Full Review
SHAME on Cypressmountain
Who do they think they are, they DO NOT HONOR MASK EXEMPTIONS
they DO NOT ACCEPT CASH
Every staff member on this mountain is RUDE and think that the Constitution doesn't apply here. I will NEVER spend a dime or waste my time coming here again and WILL TELL EVERYONE I KNOW ABOUT THEIR BEHAVIOR.
BOYCOTT BOYCOTT BOYCOTT SHAME SHAME SHAME ... Full Review
I've been a season pass holder for years. Having a mask policy that suggests that a mask must be worn 100% of the time while outside on a mountain is a horrific policy and if it continues, i will look for legal avenues to hold you responsible. I have a medical condition which makes it extremely difficult to maintain this draconian rule, which makes this discrimination. Also, currently I am tested for the new flu 3 times a week ffs. Hopefully if this continues, you will feel it in your bottom line.... Full Review
Cypress's proximity to Vancouver and reasonably varied terrain should make it the most appealing family mountain in BC's lower mainland. But the mountain is overcrowded with unsupervised beginners and snowboarders, and poorly patrolled. There is no etiquette on the mountain, especially among newbies and snowboarders, and safety is simply not enforced in any meaningful way. There simply isn't enough room at the facility to efficiently and safely process everyone. And if you are skiing with young children or other vulnerable skiers on green or blue terrain hyper-vigilance is required at all times. Even then, your chances of being involved in a collision are high. Cypress could easily do more to improve conditions, but ownership is disinterested, much like the the young, overwhelmed temporary foreign workers who staff the mountain. ... Full Review
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