Read skier and snowboarder-submitted reviews on Bromont, montagne d’expériences that rank the ski resort and mountain town on a scale of one to five stars for attributes such as terrain, nightlife and family friendliness. See how Bromont, montagne d’expériences stacks up in the reviews, on and off the slopes, from skiing and family activities to the après scene. Read up on pros, cons and other comments in reviews left by fellow skiers and riders. Don't forget to submit your own Bromont, montagne d’expériences review! Scroll to the bottom of this page to let other travelers know about your skiing and resort experience.
Reviews for Bromont, montagne d’expériences
Total (3.0)
A ski resort's overall star rating displayed here is not calculated based on a simple average but takes several factors, including the age of a review, into account.
We've been skiing at Bromont for over 30 years. We've seen constant improvements year after year. But for the past few years, we've been regularly frustrated by the lack of communication from Bromont Montagne d'Experience to its pass holders. On December 23rd, we went to the mountain. P5 was open at 8:50 a.m. when we arrived. At 9:00 a.m., the chairlift wasn't running. I asked the attendant: no problem, it would start in 10-15 minutes and you could go up around 9:30 a.m. Okay, we took our time putting on our boots and were in line at 9:25 a.m. We waited there for 40 minutes. The first skiers went up at 10:05 a.m. The reason? Load shedding! It's an agreement with Hydro-Québec whereby they will reduce the amount of electricity consumed on days of extreme cold. However, Hydro-Québec only informs them the day before when there will be load shedding. Why not inform customers? They may have posted a note on the website, but when we checked the site at 7:00 AM, there was no notice. FRUSTRATING!!! They take us for granted!
Diane
I have been renewing my annual subscription for over 8 years.
Martin Laliberte
The conditions are beautiful this morning, but ice forms quickly, even when it's not busy. There's a lot of ice this morning. Conditions were better earlier in the season. It's very quiet this year. Unfortunately, two slopes are closed for the season, and the Cantons slope is only open to allow access to the chalets. A very difficult year for skiing.
Alex One
Attentive staff, impeccable maintenance, a restaurant with plenty of delicious and healthy meals, and even poutine pizza! And what about the après-ski and the all-night shows? The best night skiing ever!!!
Debit payment is preferred, or if paying in cash, you must purchase a gift card and then use it to pay at the restaurant.
Marie Josée
I gave my teenager cash so she could have dinner with her friend on the mountain between runs. Well, believe it or not, they refused to take the cash. Which is totally illegal in Canada and discriminatory. Not all parents give their children debit cards...
Denis St-Pierre
On y maintient de bonnes conditions de ski malgré des hivers avec peu de précipitations, malheureusement les frais augmentent à vitesse grand V et quoiqu'on nous promet d'y retrouver un grand nombre de pistes avec éclairage de soirée, il est frustrant de se buter à des versants souvent fermés ex: Cantons, Épinettes et côte ouest... avec pour effet pervers de congestionner les remontées en opération: versant du village et versant du lac.
Marcel Descarreaux
Je skie toujours en semaine. J'arrive très tôt le matin et quitte vers midi. Pas trop d'achalandage. C'est une station bien gérée. Le nouveau chalet au sommet de la montagne est vraiment superbe avec une vue grandiose sur toute la région.
Michelle Wang
inconsistent information among different employee, not caring customers at all
Me and my husband have been season pass holders of Ski Bromont for more than 10 years.
February 10, Wednesday, we drove more than an hour to Ski Bromont. When we were on the lift to our first track, the lift stopped working. We were trapped in the air about one hour, and the temperature of that day was -20C. When we were safely left the lift, there were five or six Bromont employees waiting in the exit to handout every trapped skier a paper coupon and said “this is a full day ticket, you can come back another day. Today due to an electrical problem, the lift will be closed. We apologize the situation.” We had no choice, and had to leave.
The next Monday, Feb 15, we went Ski Bromont again. We asked an employee in the ticket office how to use the coupon. It was our first time to see such kind of coupon, we want to make sure we understand well.
The employee we consulted was sitting on the first window on the right hand side. He is a gentleman around 55 years old and he is an bilingual. He explained this coupon can be converted to a 4 hour ticket at anytime. We told him we are “Almost Anytime” season pass holders, it seems these coupons are useless for us. He suggested we can give the coupon to our friends. We asked can these coupon be used on holidays. He answered yes. We asked if we should convert these coupons to tickets right away. He answered we can convert them anytime when we want to use it.
We went with kids on Wednesday, March 03. When I wanted to use these coupons, the lady who sitting behind the first window of the ticket office refused me. She asked me for my ticket receipt of February 10. I told her I am a season pass holder. She took my pass to check, And then she talked with another lady who was walking around behind (it seems that this lady was a supervisor or manager). Finally they gave me an answer: These coupons are not allowed to use during high season, and today is the high season. I only have two choices, pay or leave.
I explained how the gentleman in their ticket office told me last time. The lady said I should buy the ticket from that gentleman if he can make it, but she is not able to. I said any employee working in Bromont represents Bromont, if one of you said Ok, but another one said not Ok, it confuses customers. And Bromont needs to take the responsibility of telling wrong information to its customers. However, this lady in the ticket office said I don’t have any proof of what I’m saying, and even it is true that there was another employee told me I can use the coupon in high season, she would still not allow me to use it. Finally, she called the security guard to ask me to leave.
The security guard came. There were three people. One of them was an aggressive lady. She stopped me of saying any words and asked me to leave right away. She even took my season pass from the ticket office without my permission and confiscated my season pass.
All this process, around 20 minutes talked with the ticket office and 10 minutes with the security guard. I was just a regular customer who wanted to protect myself. I talked without any bad words but try to explain the situation. However, Bromont made me so disappointed. They don't care their customers at all. They are just telling you they are the giant and you are just the small potato.
René Bernard
Voici notre commentaire sur le personnel travaillant a la montagne.
Nous voulons souligner l'excellent travail de Pierre-PAUL qui guide les skieurs pour prendre place sur la remontée a 6 au versant du village. Celui-ci est gentil, souriant, dynamique, beaucoup de classe. Vous avez intérêt a le garder. Vous devriez songer a lui donner une augmentation, tellement il fait bien son travail.
Un autre employé qui mérite d'être félicité : un dénommé GUY qui lui travaille au versant du Lac, a l'intérieur du chalet. Toujours de bonne humeur. Ne pas vous gêner de lui en faire part.
J ai bien aimé une dame Lessard de l'école de ski. Belle personnalité, taquine, a l aise.
Je veux faire un clin d'œil a un petit couple adorable soit Marianne et Zacharie. Très travaillant, coquin. Zacharie a même fait une déclaration d'amour a Marianne. Très émouvant selon France notre coéquipière.
Nous sommes 3 skieurs ( 2 garçons:( René et René ) une demoiselle: ( France ) qui allons régulièrement a Bromont. Nous sommes unanimes a féliciter ceux-ci.
Skieuse De bromont
J’adore la montagne , elle est fun, belle , bien entretenues . Les sous bois sont vraiment amusants pour les débutants et les experts . Les nuits blanches sont bien organisé et vraiment , vraiment FUN!!
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