friendly staff,effecient layout,good neighbors
not enough snow shovels,no housekeeping
My family stayed at Angel Fire in December of 2006 in which during our last few days we got a blizzard. 6 feet of snow in 24 hours. The highway traffic patrol were bringing people in off the roads to stay in the resort and even once it filled up people were lodging on the pool chairs, couches in the lobby and on the stairs. We got the room for free since obviously no one could leave. The staff was either stuck at the resort or could not get to it so what staff there was, was very helpful with information. Lunches and diners in the restarunt were hot dogs. Some of the ski lifts were open if it was safe but usually there were not enough people there left to keep them open. All the snow shovels were rented out so it was difficult to plow your car out without a shovel unless you found a nice neighbor. Which as soon as you would shovel your car out, if you could even find it, a snow plow would come by and push 4 feet of snow up behind the cars. Or it would start to snow again and there goes all your hard work. All cars were mounds of snow that all looked the same. The store is right down the road so people were skiing to the store and coming back with their arms full. You could ski anywhere you wanted and tube down to the entrance of the resort. It was absoutly beautiful with that much snow but extremly cold at -10 below 0. There was no housekeeping with almost no staff so you had to keep yours own room clean. The rooms are set up effeciently expecially if you go with a family like parents in law. You open one door to an entrance for a place to put all of your ski stuff with benches on either side and then to the left and right are 2 more locked doors so its nice if your staying with family you are all there together. Before all of the snow came the hotel staff was extremly friendly, great food, helpful getting on the lifts, ski instructors are great, and everybody is willing to answer questions. Earlier we got stuck in our van trying to get out of the parking lot and 5 people ran over to help push it up. I recommend if you stay to take a 4-wheel drive vehicle and a snow shovel.