The skiing was the only thing that was good at Giants Ridge. The food at the chalet is very very expensive, and not very good so pack your own lunch. The Lodge was a total disaster. Our room was not ready at check in,and the pool was warmer than the hot tub. Our room never got below 80 degrees, which normally would be nice, but when putting on ski clothes, it gets a bit uncomfortable. Also we payed extra for a room with a fire place, and were not able to use it. We even tried opening the windows to cool it down. We also didn't get maid service. When I brought these problems to the front desk, they acted put off to actually have to deal with someone, were unsympathetic and I had to ask for some garbage bags and more towels.