Squaw is a great mountain, and can be fantastic if the snow conditions are good. I started skiing there in 1968. Unfortnately they have a reputation for having terrible customer service. That reputation met up with itself this past Saturday. My daughter who is an accomlished skier wanted to try boarding. The lesson reservation system was a disaster. We were significantly overcharged. Then to make matters worse, she had her ticket clipped going up the tram at 8:30 am. Even though she is 15 with a youth ticket they accused her of being 19. Attempts to complain to management were unsucessful. It is too bad these places do not recognize they are in the service buisness. Thankfully we have a lot of other great altenatives in Tahoe.