The staff in the rental shop treated my wife like she was a pain in the butt to them. When she asked about renting ski boots they pointed with their nose and said "they're over there". My son (a ski coach/instructor) had to help her get fitted!
At guest services there was no recognition nor discount for having a season's pass at another area that they advertised they had a reciprical (sp) agreement with.
The skiing was okay but if you want a positive experience at a ski resort, go anywhere else.