Related Regions: Wyoming, United States, North America

Jackson Hole Reviews

A badly managed resort.

by: mnben - Dec 27, 2008

  • Overall Rating 2
  • Family Friendly 2
  • All Mtn. Terrain 5
  • Terrain Park 4
  • Nightlife 3

    Pros: Steep terrain, good snow.

    Cons: Horrible lift lines and bad customer service

    Recommended For: Single/Newlyweds

    Date Visited: Dec 1, 2008


Full review

We've been skiing Jackson every Christmas for 15 years. I have to say, in the last several years the lift lines have become intorrable. Its just not worth it anymore to spend $87 a day to wait in line all day and get one run in an hour.

Their customer service is terrible as well. I waited in line for 3 hours this morning for the lifts to open - they never opened the lifts, and never bothered to tell any of us why. They refused to refund my money even though I never got on a lift. It pretty much turned into an angry mob at the bottom of the resort.

We won't be going back again :-(

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