I would not suggest this resort to any first time skiers. I found the staff to be rude, impatient and intimidating. For an example, my daughter is a first time skier and on her second run down the bunny hill she got going a little to fast and managed to dodge several snowboarders that were sitting on the ground and forgot the basics of snowplowing from the lessons she took earlier that morning. Needless to say, one of the staffers yelled at my eleven year old and then threatened that she could take away her lift ticket. Very rude, impatient and intimidating place for first time skiers. I do need to commend the rental shop, they were very busy today, but they were very professional and accomodating.