Great Terrain, Terrible Customer Service

by: challettv - Mar 1, 2011

  • Overall Rating 4
  • Family Friendly 2
  • All Mtn. Terrain 5
  • Terrain Park 3
  • Nightlife 3

    Pros: Terrain, Variety, Size, Lift Speed

    Cons: Expensive Lift Ticket, Extra to Ride All Lifts, Customer Relations are Horrible

    Recommended For: Singles

    Date Visited: Feb 1, 2011


Full review

$65 lift tickets, $73 if you want to ride the gondola

I ski and I board.

Crystal has AMAZING terrain. It is well worth the trip and the cost on days with at least 20 inches of fresh powder and small crowds, which only exist on weekdays. Large amount of every type of terrain from beginner to expert. Even the back country gets crowded, but fresh turns are almost always found with minimal hiking (5 minute walks). Save the experience for great snow days, it is absolutely NOT worth the price on average days. Any other resort in Washington is a better location to avoid the crowd and find maintained runs when the snow isn't falling.

Any time the conditions are listed as "skier packed" or "groomed" and there isn't new snow: don't go, it's just their code for icy. They groom few runs, and not very often. They charge extra if you want to be able to ride the gondola, so be prepared for that. Their guest relations do not care about consumers at all, and will hardly even respond to you. Don't expect good customer service. But the mountain is great.

Advertisement

Advertisement