North Face is relatively empty
Lifts were slow, Lines weren't organized, Lodges incredibly packed
From a look at the trail map, you can see that Mount Snow is geared towards the beginner/intermediate skiier/snowboarder. We were skeptical about our trip up but it turned out to be pretty decent especially when you consider the drive. We cut our drive an hour short from when we usually drive up to Killington.
The North Face ended up being pretty decent but the lift operations at the resort really turned what could have been a great day into a so-so day. On our first day there, Challenger didn't open until 12 so only Outpost was running which caused a severe backing up of people with operators that weren't doing a very good job. At 2PM the lift operators shut down Outpost so only Challenger was running creating a similar sardine packed line. This all happened even though the lift signs clearly state that the lifts close at 4PM.
Once up top, the game changes. The North Face provides a really good variety of different types of terrain from quick flat steep trails to lots of bumps. The glades were fun and views are really beautiful
Overall, the mountain itself is really fun but the service leaves something to be desired.