Poor Group Sales Customer Service

by: shani2rich - Jan 18, 2013

  • Overall Rating 1
  • Family Friendly 2
  • All-Mtn. Terrain 2
  • Terrain Park 2
  • Nightlife 1

    Pros: Mountain was fine

    Cons: Group sales customer service was a huge turnoff

    Recommended For: Singles, Family Friendly, Empty Nesters

    Date Visited: Jan 1, 2013

Full review

Being a first time visitor of Mt Snow and having traveled over 4 hours to get there, I was disgusted with the customer service I experienced. An hour long line just to purchase ski rental tickets and rude employees! The mountain was fine and what I expected, however, given the treatment it was NOT worth the trip. I would visit other mountains before ever going back there again.