stayed from 3/6 -12/08. Staff does everything for you, very nice. Stayed @ powder run (not ski in/out facility), no problems as you can store skis/boots at the rental area. I'm average ability, skiing one time per year and the slopes were nice. LOVED NO SNOWBOARDERS, AS DID THE WIFE. Sorry, a few bad apples ruin it for the rest. This is actually why we chose this resort, scope it out for bringing the children. Much safer without the boards. Hospitality out of this world, a lesson in customer service. Overall, a wonderful experience. Will return.