Some nice terrain, particularly the
Short runs, bad management
Very experienced skiier and we visit many resorts in the East and some in the West (usually get in about 50 days of skiing per year). We were visiting familiy near Scranton over the New Year holiday, so I took my two sons for the day. We had skiied many years before (as Montage), and we were looking forward to the new management as Sno Mountain. We were very dissapointed. While many of the runs have great potential, the resort was run very badly. Only highlight - good grooming on the "blacks". They groomed early, then blew a nice coating of new snow on the steeps and left it alone. Very nice. All else was bad. This is the big Holiday week, and despite claims of some of the best snow making, only about half the resort was open. How about getting off the lifts and having the try avoid gravel mixed throughout the snow? Not once did they bother to pick-up a shovel and throw some new snow over the gravel. How about trying to put your skis on a rack and having to step over equipment all over the place - no order (and not even that crowed for a Holiday). Not enough racks, poorly placed and no free ski/board check. Lots of kids with rental skis just dropping them all over the ground. Where were the employees? How about trying to get something to eat, and every table covered with clothes, bags and equipment. No place to sit, and no employees trying to get people to store their equiment in lockers and keep the tables clear for eating. It was not a cafeteria, it was a large locker room. Food prices were high even for a ski resort, and the quality poor. Lift tickets were high as well, particularly given the quality of the skiing experience. Overalll - what a shame!! Great potential and most items could be fixed with managment that knew how to run a resort. We won't be back again - at least not in the near term.