the snow tube slopes were assured to be open at 12pm 1-5-08. we arrived promptly. announcement was made to start at 1pm instead. still could not start. maybe at 1:30pm. still waiting. concession stand to expensive to entertain during interim. management cannot oversee postponements when they inspect slopes five minutes before start time. "there was snow all over the place". management would not apologize. "pay full price or get off slopes now for refund" goodbye.