after getting there with a bus of fellow college students at 10 AM, they made us stay on the bus while they messed up our paperwork for a full hour. Once we were allowed off the bus and given our rental forms, we were forced to wait in line for the rentals for a full TWO HOURS. after that abysmal wait, we got out onto the slopes. apparently they had no real snow, so it was all artificial: very icy and very hard. probably one of the worst experiences i've ever had.