Big Boulder has a great reputation as a friendly place to ski. Here's the thing, it takes more than a good image and some extra kids programs to become "friendly". The last time I skied at Big Boulder, I was skiing with a large group of family and friends. Not only was the mountain tiny, flat, and extremely icy, but it was overrun with out-of-control teens. One member of my ski group was taken out at the knees by a snowboarder riding their board like a sled. This kind of poor behavior was common all over the mountain, yet ski patrol was nowhere to be found. So here's a word of advice to families planning to ski in the Poconos, if your kid is going to stay in lessons all day, Big Boulder will probably be fine, but if you're looking for a place for your kid(s) to start advancing past the bunny slope, go to a mountain with polite skiers and a professional attitude (for example, Elk Mt). And if you are a more serious skier as I am, stay far far away.