We went to Sugar Mountain on the first day and we used the bunny slopes first as I was teaching my child how to ski and the bunny slope was so packed you might get one run every 30 mins unless you walk back up. The magic carpet is cool much easier for beginners to get back up the slope, except for the slush at the beginning and end its great. The Lifts are horribly slow/long lines, if your gonna go on the lift might as well go all the way to the top to get the most out of your trip as you will be waiting forever in line.
The staff was friendly
The instructors looked to be ok ( i use to be one)
the Lodge was ok
Lets talk parking (horrible) I had to wait two hours to leave due to the staff parking a car behind my truck in the parking lot and I was not able to leave.