I first learned to snowboard at Sugar about 5years ago and it was great. We paid for a group lesson but I was the only one in it, what a bargain! My instructor was cool, he took me on several different lifts and made learning to snowboard very easy! Sugar is by far the best ski resort in the NC that I have been to. I agree with everybody else, holidays, especially MLK day aren't the best time to go. If you really want to get your money's worth, go during the week or on a non holiday affiliated weekend.