by: sacrefrancais - 3rd January 2010

  • 1
  • Beginner
  • Intermediate
  • Expert
  • 1All-Mtn. Terrain
  • 1Family Friendly
  • 1Aprés Ski
  • 1Terrain Park
  • Overall Value
none
snow blowing, ice, customer service

Full review

Arrived 12/31/09 and hit the slopes New Years day for the afternoon session. Snow making at full blast, low visibility. It had rained the day before, so ice was to be expected. Given the icey conditions and non-stop, aggressively loud snow blowing , the experience was mediocre at best. We hoped for a better day on January 2. Waking up to 4 inches of powdery snow, we were optimistic, if not downright excited. Arriving at the mountain to hear the snow blowers running at full blast was a bit disheartening. Visibility was nill, making conditions treacherous. To make matters worse, most of the slopes were sheets of ice. It was still snowing steadily powdery snow, and with 4+ inches from the previous night, the increased icey sheets all over the mountain made no sense. It was as if they had not groomed the mountain at all the night before. The customer service in the cafeteria, the ticket kiosk, and the administration offices, where I requested that they relent on the snow making as a last resort to salvaging the ski trip, were all the model of inefficiency. I can say with confidence that I will never return to Beech mountain short of new management, stellar ongoing and consistent reviews, and overall word of drastic changes in conditions and customer service.
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