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Comments For:
Get In The Embedded Chips At Stevens Pass

Nov 4, 2008 Dan Giesin, Associate Editor

Chips in passes let you avoid lift line waits at Stevens Pass. Full article

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• by Raptor007 Apr 23, 2009
  Unfortunately, Stevens pass is abusing their RFID system to charge undocumented hidden fees to their pass-holders.
  
  Let's say you have a 3pm-close pass, and you show up at 2:30pm. Will they stop you because you're too early, let you in because it's almost 3pm, or ask if you want to buy a pass? Nope, they'll just assume you intended to buy a full day's pass! They never ask, or even notify you; you'll just get a bill later.
  
  This is not stated in the terms & conditions, nor anywhere on their website, but it's true. And if you question these outrageous made-up charges? They'll send it to a collection agency.
  
  Save yourself some headache and money; choose a different ski resort. Stevens Pass is managed by crooks.
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• by feetcoldeyesred Jun 18, 2009
  Um actually you're wrong. They don't just charge the associated credit card just becuase the RFID pass shows up in the lift line. You have to go online first and buy the ticket you want, then the system knows to open the gate for the corresponding RFID pass that day. It's illegal to charge someone for something without their authorization, which is what you described.
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• by Raptor007 Aug 17, 2009
  @feetcoldeyesred: Illegal or not, that is exactly what they did to me. Fortunately they didn't have my credit card on file, so they had to send me a bill, which of course I refused to pay.
  
  I made it very clear in my discussions with their accounting manager and general manager that I would not pay for charges I didn't agree to and that were not properly disclosed, and they have no right to bill for such charges. The only thing that came from this is that the 2009-2010 pass-holder terms have a new clause:
  
  "Direct Billing (Auto Charge): Stevens Pass will charge the applicable daily lift ticket rate based on session times (9am, 12pm, 3pm) with no time leniency. You will be charged the current session rate at the time you access the gate. Ex. If you access the gate at 11:59am you will be charged for the 9am-Close session."
  
  This was not in the 2008-2009 terms I agreed to, but their shady management still refuses to admit they're wrong. Oh well.
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