The family and I went to Ski Apache the week of January 28th - February 2nd. The Staff must have been reading the reviews written earlier because we had nothing but friendly service. I can understand why the service was less than perfect at the base when the skiers are waiting to get on lifts while others are trying to cut in line. On lift 4 there was an attendant making sure that cutting was not happening. Once away from the base there were no lines. Even though the wind blew most of the 5 inches fresh powder off that came in on Wednesday, the skiing was fun and great. We spent most of our time at the Elk Lift line area and the snow was never icy. Also a thing to remember, The Elk lodge, unlike the Main Lodge, is never crowded and is a awesome place to eat, relax and end your day.