Went on Saturday and had a blast. As for those people complaining, they were clearly expecting February conditions just a couple days out from thanksgiving. If you're expecting world class conditions in November, you're gonna have a bad time.
Opening day -- this past Friday -- at Cranmore had just one run open (two linked trails) but snow quality was great, sun was out and staff was fantastic. Cranmore 'went small' for opening but delivered the goods on the runs that were open.