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What's wrong with Loon?

loonatic

  • Name: Lewis Kelley
  • Gender: Male
  • Age: 43
  • Life Status: Single
  • Experience: Advanced Skier
  • loonatic
  • Newbie 400 Points
  • Last seen: Jan 23, 2009
  • Contributions: loonatic has reviewed 1 resorts, written 0 blogs, made 0 comments and shared 0 photos
 
  • Overall Rating 4
  • Family Friendly 4
  • Downhill Terrain 4
  • Terrain Park 5
  • Nightlife 4

Pros: Proximity to Route 93

Cons: LONG Lines, untrained staff, HARD PACK

Recommended Skill Level: Advanced
Recommended For: Families
Date Visited: Jan, 2009

1 out of 1 users found this review helpful.

Full review

While Loon is an easy mountain to get to, the long lines at the bottom waste a lot of your ski time. I don't know what happened to the snowmaking operation, but Loon has gotten real good at making HARD PACK instead of snow. Loon itself has listed HARD PACK as a priimary or secondary surface for many of the last 30 days. Is it the lack of appropriate training or hiring the cheapest possible labor without concern for a great guest experience. They have cut back in many departments and it shows. Thank God it has snowed a bit over the last week to cover up a perceived lack of concern about a great ski /snowboard experience while jacking up lift ticket prices once again at more than twice the Consumer Price Index. The lack of enthusiasm is written on many employees faces. Gone are the many smiles and friendly faces that have previously made Loon a pleasure to visit.

Do feel like I do? Post your response here and encourage Loon to improve its guest experience and employee attitudes.
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