Friendly staff, trails are usually well groomed.
When one lift breaks down which is often, the lines get congested
We have seasons passes for the 5 of us and go every Saturday and Sunday. Our passes are only good for day so we've never experienced night skiing there. My son just joined the ski team this year. We live 40 minutes away in Chicopee which isn't bad considering a 2+ hour ride to VT. You have to get there by 930a on weekends in order to get a decent parking spot. Hopefully they smoothened out the parking lot for the 2010/2011 season. It was getting a little bumpy. Prices aren't bad for lunch but we usually pack our own and eat early to beat the rush in the lodges. BYOB since there is no bar which is not a big deal. for us. There are a lot of theme days going on but are usually week days or late on weekends that we can't attend but is great for the locals :)