To compare Wisp to anything out west would be a joke. But for an east coast resort, it's not too bad. Like most of the east coast, the hill is small and the snow hard packed and crunchy. The trails at Wisp are not well marked and there are lots of flats so if you're a green skier, you will end up on runs you don't want to take. But for us even the black runs seemed more like dark blues so we didn't find anything to be too challenging. Over a 3 day holiday weekend, the lift lines were never long. The green learning run "Belly flop" was completely blocked due to too many ski board classes sitting around. We rode the new alpine roller coaster and that was really fun apres ski diversion.
To their credit, the facilities were nice with a tightly integrated ski lodge (ski in/ski out), food court, indoor pool (huge 60ft & heated but small jacuzzi), bar/restaurant all connected indoors and fairly well run. The food was fair to pretty good. The hotel had room service. The queen suite we booked was small but moderately appointed (hair dryer, Murphy bed, fold out eating table, small color tvs). Upon check in they provided a valet to help with all our bags. They provided ski lockers for storage. Many skiers enjoyed the pool where towels were provided and they had hot lamps which made it feel quite warm pool side. The noise between rooms was a real problem. Apparently they allow dogs on the 2nd floor. So be careful when booking.
The Ski School Willy Wisp was more of a disappointment for us. It was way overbooked for what they could handled and extremely unorganized. Many other parents we found felt as we did. Although they had some really talented and friendly instructors, we found one of the rudest people working behind the front desk at the school. Hard as we tried to avoid this person, they were there when we dropped off and picked up our kids all 3 days. If they changed some key personnel and added either a PA or intercom system (for communication between front desk/playroom/outside ski area), and add about 200 square feet of space to the front desk area, this might help improve the operation.
Overall we had fun and enjoyed skiing and the kids did learn from the lessons. Wisp is a nice modern east coast resort with great promise. There's plenty of construction going on, building a hill top village and lots of new vacation homes. So with the right improvements in the right areas, Wisp could be even better. But beware of any reviews raving too much about it, because they either don't get out west very often or they may be shilling for the local real estate interests.
Keep your boots loose and your tips downhill.