Terrible customer service

by: SHERTZ - Feb 14, 2013

  • Overall Rating 1
  • Family Friendly 1
  • All-Mtn. Terrain 5
  • Terrain Park 5
  • Nightlife 5

    Pros: Skiing

    Cons: Customer Service

    Recommended For: Family Friendly

    Date Visited: Feb 1, 2013

Full review

I love the skiing here but the customer service is horrible. We go to Schweitzer every year and usually have a great time. Last year we went and got fogged out so we received 4 snow-check tickets. We can back this year same weekend and they were expired by 1 day. Asked for a graced period and talked to the customer service manager Tamiera she would not give us an extension. Will not be going back.