Customer service above and beyond.

by: jomiran - Feb 24, 2013

  • Overall Rating 5
  • Family Friendly 0
  • All-Mtn. Terrain 0
  • Terrain Park 0
  • Nightlife 0

    Pros: Customer service

    Cons: Crowded base at closing

    Recommended For: Singles, Empty Nesters

    Date Visited: Feb 1, 2013


Full review

I never write reviews unless it is to disclose something negative that I feel people should be aware of. Snowbasin is breaks my trend. I give this resort an A+ thanks to their outstanding service. My wife and I visited Snowbasin for the day and enjoyed it very much. Once our skiing was done we went to the shop to buy stickers. I like to put a sticker on my board for every resort we visit. We bought a bunch of stickers and then took some pictures before we went back home. When we got home we realized that we forgot the stickers!!! A few days later Sherry called me to let me know that they had found our stickers. When I called back, I spoke to Lee who took my mailing address and mailed the stickers to me! Service like that is above and beyond the call of duty. Well done Snowbasin. Well done.

Advertisement

Advertisement