Customer service above and beyond.

by: jomiran - Feb 24, 2013

  • Overall Rating 5
  • Family Friendly 0
  • All-Mtn. Terrain 0
  • Terrain Park 0
  • Nightlife 0

    Pros: Customer service

    Cons: Crowded base at closing

    Recommended For: Singles, Empty Nesters

    Date Visited: Feb 1, 2013

Full review

I never write reviews unless it is to disclose something negative that I feel people should be aware of. Snowbasin is breaks my trend. I give this resort an A+ thanks to their outstanding service. My wife and I visited Snowbasin for the day and enjoyed it very much. Once our skiing was done we went to the shop to buy stickers. I like to put a sticker on my board for every resort we visit. We bought a bunch of stickers and then took some pictures before we went back home. When we got home we realized that we forgot the stickers!!! A few days later Sherry called me to let me know that they had found our stickers. When I called back, I spoke to Lee who took my mailing address and mailed the stickers to me! Service like that is above and beyond the call of duty. Well done Snowbasin. Well done.