by: Joe - 22nd November 2013

  • 2
  • Beginner
  • Intermediate
  • Expert
  • 0All-Mtn. Terrain
  • 0Family Friendly
  • 0Aprés Ski
  • 0Terrain Park
  • Overall Value
North facing slopes
Staff , customer service from bar manager

Full review

Great north facing terrain but the administration and staff have no clue on how to execute proper customer service on all levels. Making no exceptions for customers that did not have a dinner ticket during October night star night event, not offering an upgrade, not offering a on-the-house meal to gain revenue and repeat customers. Even a lift operator at any northern cal ski resort would make a better manager for this resort.
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