As a long time season pass holder I decided to forfeit that option in 2007-08 because of a few recent unhappy years at Apex. I did buy a day pass yesterday and on my way to the lift line people told me not to ski the "quad" as it had been breaking down frequently over the last couple of days with waits on the lift (in the wind) of over 30 minutes. Sure enough, on arrival in the lift line - the chairlift stopped. Customers were left with the option to ski down to the only other lift that would get them back to the parking lot (with waits of over 30 minutes in line) or hike back up the mountain. I climbed - and went to look for my my money back for a ticket that I did not use. "Not our policy" was the response! I now know why it will never be my policy to spend another nickel at this sorry state of a ski resort. They are not user friendly and my advice would be to ski elsewhere - who needs this?